Returns & Exchanges

At Gund, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn apparel in original condition with tags attached. If your new fashion piece isn't the perfect fit, our streamlined process makes exchanges and refunds effortless.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging and include the packing slip provided in your digital return confirmation.

• 3.
  Ship It Back

  Affix the prepaid shipping label to your package and drop it off at any authorized carrier location or scheduled pickup point.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.